FAQ

Frequently asked questions

Quick answers about shopping, payments, delivery, and returns.

How do I place an order?

Browse products, pick your variant (if available), add items to your cart, then continue to checkout and complete payment.

Which payment methods are supported?

Payments are processed through our checkout flow. Available options are shown at checkout before you confirm your order.

How long does delivery take?

Standard delivery typically takes 2–5 business days for major metro areas and 3–7 business days for regional locations.

Can I return a product?

Yes. If your order is eligible, you can request a return within the allowed return window. See our returns policy for full rules.

How do I track my order?

Use the order tracking page and enter your order number to view its current status.