Returns
Returns policy
Simple return guidelines to keep your shopping experience smooth.
Return window
Eligible items can be returned within 7 days of delivery, unless a longer period is stated on the product page.
Eligibility requirements
- Item must be unused and in original condition.
- Original packaging, labels, and accessories should be included.
- Proof of purchase (order number) is required.
Non-returnable items
For hygiene and safety reasons, selected categories may be non-returnable if opened or used. Product-specific restrictions will be shown where applicable.
Refund process
Once your return is received and verified, approved refunds are processed to your original payment method.
Start a return
Contact us with your order number and reason for return to get started.
Request return support