Returns

Returns policy

Simple return guidelines to keep your shopping experience smooth.

Return window

Eligible items can be returned within 7 days of delivery, unless a longer period is stated on the product page.

Eligibility requirements
  • Item must be unused and in original condition.
  • Original packaging, labels, and accessories should be included.
  • Proof of purchase (order number) is required.
Non-returnable items

For hygiene and safety reasons, selected categories may be non-returnable if opened or used. Product-specific restrictions will be shown where applicable.

Refund process

Once your return is received and verified, approved refunds are processed to your original payment method.

Start a return

Contact us with your order number and reason for return to get started.

Request return support